TOPIC: Error message when trying to email

Error message when trying to email 16 Dec 2013 10:16 #1492

  • bda1153
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I have recently started having the following error message when I try to email a report.

'Mailbox name not allowed. The server response was: sorry, that domain isn't in my list if allowed rcpthosts (#5.7.1 (emailCrystalReport)'

It was working fine for months and now won't work.

Any suggestions as to where I should look?

Thanks
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Error message when trying to email 16 Dec 2013 18:53 #1493

  • bellis
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Yeah, that is the mailserver not allowing you to route to whatever email address you were sending to. I would start with IT to get that resolved.

Thanks!
Brian
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Error message when trying to email 16 Dec 2013 20:08 #1494

  • bda1153
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Thanks Brian

I thought that was the case, but just wanted to double check.

Unfortunately our IT person is not the best, so I'll try to sort it out myself.

Regards

Brian A.
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