TOPIC: Errors when exporting report from Logicity Desktop

Errors when exporting report from Logicity Desktop 04 Feb 2015 13:58 #1804

  • Ermesjo
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When I try to export any report by "Send as HTML E-mail" I get error message stating

"unable to export report. Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Outlook.ApplicationClass'. Instances of types that represent COM components cannot be cast to different types that represent COM components; however they can be cast to interfaces as long as the underlying COM component supports QueryInterface calls for the IID of the interface."

Logicity v 1.8.6.0
Office 2010
Microsoft Server 2012 R2

Nothing in the windows event logs that corresponds, only pop-up message in Logicity app.

Any ideas ? (Google hasn't helped me much on this one ...)
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Errors when exporting report from Logicity Desktop 04 Feb 2015 21:32 #1807

  • jcottrell
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I will be looking into this and let you know what I find out.

Thank you for bringing this to our attention.
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Errors when exporting report from Logicity Desktop 16 Feb 2015 11:30 #1829

  • Ermesjo
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Any news on this, jcottrell ?
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Errors when exporting report from Logicity Desktop 16 Feb 2015 13:04 #1830

  • mholbrook
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If you wanted to setup a time to do a remote session so Josh and i can take a look feel free to email me. This email address is being protected from spambots. You need JavaScript enabled to view it.


Thanks!
Matt
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Errors when exporting report from Logicity Desktop 16 Feb 2015 13:43 #1831

  • Ermesjo
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I got your email directly after registering with support today. Will try upgrade to v 1.8.8 first
Last Edit: 16 Feb 2015 13:43 by Ermesjo.
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