TOPIC: All RRDs error out in 1.9

All RRDs error out in 1.9 20 Apr 2018 10:36 #2640

  • RonMoses
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I just upgraded to 1.9 and every RRD gives the following error:

Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: logicity desktop.exe
Problem Signature 02: 1.9.1.0
Problem Signature 03: 5accfc83
Problem Signature 04: Logicity Desktop
Problem Signature 05: 1.9.1.0
Problem Signature 06: 5accfc83
Problem Signature 07: 62
Problem Signature 08: 239
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033

I tried reinstalling 1.9 multiple times with no effect. I was able to resolve the issue by rolling back to 1.8.
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All RRDs error out in 1.9 20 Apr 2018 12:49 #2641

  • aellis
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Hey Ron - we have seen with some other users that uninstalling the SAP Crystal Reports Runtime prior to installing Logicity 1.9 seems to fix these sorts of issues. The runtime installer is supposed to be upgrading the runtime for you but apparently there must be some conditions where that doesn't always occur. Could you try that out and let us know if it resolves it for you as well?
The administrator has disabled public write access.