Please note, effective December 1, 2023, the ability to purchase Logicity licensing has been removed as the product is end of life.

Logicity Crystal Reports Viewer software is used eery 1.62 seconds every day around the world

Every 1.62 Seconds


A Crystal Report is viewed with Logicity every 1.62 seconds of every day around the world!
Logicity Crystal Reports Viewer software was used over 19 miliion times around the world last year

19 Million Times per Year


A Crystal Report is viewed with Logicity over 19 million times per year!
Logicity Crystal Reports Viewer software was used in 187 countries last year, as represented by a globe icon

Used in 187 Countries


Logicity was used in 187 different countries last year...over 95% of the world!

Tutorials

The following are short tutorials for getting up to speed on several common report viewing processes. 

Viewing a Report

  1. Open Logicity Solution Builder.
  2. Click the NEW button.  This starts the process of creating a new solution.
  3. Click the ADD ACTION button.  This starts the Logicity Solution Builder Wizard.
  4. Logicity Solution Builder Wizard
  5. Display Name Screen - Enter a “Display Name” & click the NEXT button.
  6. File Name Screen - Click the BROWSE button and find the Crystal Report you want to run.  Click the NEXT button
  7. Database Info Screen – If there is a database login, enter that information.  Click NEXT button to continue.
  8. Parameters Screen – If there are parameters on this report, check “Specified” and then select the parameters that you want to be automatically entered.  When ready to continue, click the NEXT button.
  9. Action Screen
    1. Lite Version - Select VIEW from the drop-down screen.  Click the NEXT button.
    2. Professional Version – Select VIEW from the drop-down menu.  Uncheck any controls that you do not want to be active on Logicity Desktop.  Click the NEXT button.
  10. Logging Screen
    1. Lite Version – Click the FINISH button.
    2. Professional Version – If you want to log user activity, check the “Enable Logging” box and complete the rest of the required information.  Click the FINISH button.
  11. Click the SAVE button and enter a filename.

MANUAL - Double click the RRD file in order to run the solution and view the report.

SCHEDULED - If you want to schedule the report to run automatically, click the SCHEDULE button.  This will open the Schedule Solution window.  Select the frequency from the drop-down list and then select the time and day you want the task to start.


E-Mailing a Report

  1. Open Logicity Solution Builder.
  2. Click the NEW button.  This starts the process of creating a new solution.
  3. Click the ADD ACTION button.  This starts the Logicity Solution Builder Wizard.
  4. Logicity Solution Builder Wizard
  5. Display Name Screen - Enter a “Display Name” & click the NEXT button.
  6. File Name Screen - Click the BROWSE button and find the Crystal Report you want to run.  Click the NEXT button
  7. Database Info Screen – If there is a database login, enter that information.  Click NEXT button to continue.
  8. Parameters Screen – If there are parameter on this report, check “Specified” and then select the parameters that you want to automatically entered.  When ready to continue, click the NEXT button.
  9. Action Screen - Select E-MAIL from the drop-down screen.  Complete all of the e-mail configuration fields, including the “From”, “Recipients”, “Subject”, “Attachment Type”, and “Body” fields.  Click the NEXT button.
  10. Logging Screen
    1. Lite Version – Click the FINISH button.
    2. Professional Version – If you want to log user activity, check the “Enable Logging” box and complete the rest of the required information.  Click the FINISH button.
  11. Click the SAVE button and enter a filename.

MANUAL - Double click the RRD file in order to run the solution and e-mail the report.

SCHEDULED - If you want to schedule the report to run automatically, click the SCHEDULE button.  This will open the Schedule Solution window.  Select the frequency from the drop-down list and then select the time and day you want the task to start.

NOTE:  All e-mail addresses should be separated by commas, with no spaces.
TIP:  If you want the display name instead of the e-mail address to show up for the “E-mail From” address, you can do something like the following:

Reports <yourname@yourcompany.com>

When it arrives through the e-mail client, it will just say it is from 'Reports'

 

Print a Report

  1. Open Logicity Solution Builder.
  2. Click the NEW button.  This starts the process of creating a new solution.
  3. Click the ADD ACTION button.  This starts the Logicity Solution Builder Wizard.
  4. Logicity Solution Builder Wizard
  5. Display Name Screen - Enter a “Display Name” & click the NEXT button.
  6. File Name Screen - Click the BROWSE button and find the Crystal Report you want to run.  Click the NEXT button
  7. Database Info Screen – If there is a database login, enter that information.  Click NEXT button to continue.
  8. Parameters Screen – If there are parameter on this report, check “Specified” and then select the parameters that you want to automatically entered.  When ready to continue, click the NEXT button.
  9. Action Screen - Select PRINT from the drop-down screen.  Click to select to print to the printer specified in the report, or to another printer. Click the NEXT button.
  10. Logging Screen
    1. Lite Version – Click the FINISH button.
    2. Professional Version – If you want to log user activity, check the “Enable Logging” box and complete the rest of the required information.  Click the FINISH button.
  11. Click the SAVE button and enter a filename.

MANUAL - Double click the RRD file in order to run the solution and print the report.

SCHEDULED - If you want to schedule the report to run automatically, click the SCHEDULE button.  This will open the Schedule Solution window.  Select the frequency from the drop-down list and then select the time and day you want the task to start.

Save a Report

  1. Open Logicity Solution Builder.
  2. Click the NEW button.  This starts the process of creating a new solution.
  3. Click the ADD ACTION button.  This starts the Logicity Solution Builder Wizard.
  4. Logicity Solution Builder Wizard
  5. Display Name Screen - Enter a “Display Name” & click the NEXT button.
  6. File Name Screen - Click the BROWSE button and find the Crystal Report you want to run.  Click the NEXT button
  7. Database Info Screen – If there is a database login, enter that information.  Click NEXT button to continue.
  8. Parameters Screen – If there are parameter on this report, check “Specified” and then select the parameters that you want to automatically entered.  When ready to continue, click the NEXT button.
  9. Action Screen - Select SAVE from the drop-down screen.  Select the file format from the drop-down menu, enter a destination directory, and enter a filename.   If you are using the Professional version and if you do not want to overwrite the file each time it runs, right click in the “File Name” screen to add a variable that will be used in the filename. Click the NEXT button.
  10. Logging Screen
    1. Lite Version – Click the FINISH button.
    2. Professional Version – If you want to log user activity, check the “Enable Logging” box and complete the rest of the required information.  Click the FINISH button.
  11. Click the SAVE button and enter a filename.

MANUAL - Double click the RRD file in order to run the solution and save the report.

SCHEDULED - If you want to schedule the report to run automatically, click the SCHEDULE button.  This will open the Schedule Solution window.  Select the frequency from the drop-down list and then select the time and day you want the task to start.

Logicity Workspace Mode

Overview

Logicity Workspace Mode is a convenient way to organize and run Crystal Reports.  Instead of having a separate shortcut to each available Crystal Report on a user's desktop, a single solution file can be created that includes each available report.   When the “Workspace Mode” is toggled to ON in the solution file, Logicity Workspace will open the solution file when executed instead of Logicity Desktop.  This allows the user to run any of the Crystal Reports (or other files) individually, as needed.  This allows administrators to set-up a single, clean interface for users with pre-defined ways of viewing or executing the report.

Using Logicity Workspace

Step 1 – Edit Solution File with Logicity Solution Builder

Open the solution file in Logicity Solution Builder.  Click the “Workspace Mode” button in the top toolbar.  The button will highlight, indicating that it has been toggled to ON.

Logicity User Guide - Workspace Mode - Toggle on/off

Step 2 – Save

Save the solution by clicking the SAVE button.

Step 3 – Open the Solution File in Logicity Workspace

Next, double-click the solution file.  Whereas the solution would have opened and executed the solution in Logicity Desktop, the solution now opens in Logicity Workspace.

Logicity User Guide - Workspace Mode - Screenshot of Files in Workspace Mode

Step 4 – Execute an Action in the Workspace

To run one of the reports on the workspace, the user can simply double-click the action.

Options & Notes

  • Workspace allows users to display the actions in several different styles:  large icons, small icons, and list view.
  • The reports/files in the Workspace View are listed in the same order that they were built in using Logicity Solution Builder.

Encrypting Solution Files

Logicity solution files can be encrypted in order to hide database login information.

  1. Open the solution with Logicity Solution Builder.
  2. Click the ENCRYPT button.  This is a toggle on/off.
  3. Click the OK button.
  4. Click the SAVE button.

Password Protecting Reports

Logicity solution files can be set-up to require a password before the solution/report can be executed.

  1. Open the solution with Logicity Solution Builder.
  2. Click the SET PASSWORD button.  This opens a “Password Entry” screen.
  3. Enter a password.  Click the OK button.
  4. Click the SAVE button.
Logicity user Guide - Password Protecting Crystal Reports - Screenshot 
NOTE:  The password entered here will be used to protect your solution file.  Make sure you do not lose this password, as it cannot be recovered.
NOTE:  In addition to password protecting the RRD file, it will also be encrypted in order to hide the credentials.

Scheduling Reports

Logicity can be used to automate reports by scheduling them to run at regular intervals.  In order to do this, Logicity integrates with Windows Task Scheduler.

  1. To schedule a solution, open the solution file in Logicity Solution Builder.
  2. Click the SCHEDULE button to open the Logicity Schedule Solution screen.
  3. Select the frequency with which you want to run the solution.
  4. Complete the other information based on the frequency interval.
  5. Enter a username and password for access to Windows Task Scheduler.
  6. Click OK.
  7. Click the SAVE button.
NOTE:  The entire Logicity solution file (RRD) is what is scheduled to run, not the individual actions within a solution.  Therefore, you must save the solution file for the first time before you can schedule it.

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