Logicity: help>contents error (1/2)

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TOPIC: help>contents error

help>contents error 05 May 2008 21:56 #168

Cyberguys	I just installed ver 1.6.3021.30666 When I try to access the help contents I get an 'unhandled exception' looks like a issing file - I tried re-installing with no success. Otherwise the program runs GREAT! I atached the error details Thanks, Cyberguys Attachment logicity.txt not found Attachments: ...ity.txt (0KB)
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Re:help>contents error 06 May 2008 04:30 #175

aellis	Could you check to see whether you have Adobe Acrobat installed? You'd get an error like what you attached if it wasn't installed.
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Re:help>contents error 06 May 2008 05:05 #176

Cyberguys	Yes - Adobe 8 reader is installed - I also installed the program onto another system and got the same error. PC1 = xp pro, CR XI, SQL 2005 express, adobe 8 PC2 = ms 2003, SQL 2005 Express, adobe 8
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Re:help>contents error 06 May 2008 05:11 #177

aellis	Thanks for your help debugging this. I am able to repeat the error and am working on a new installer with a fix now.
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Re:help>contents error 06 May 2008 05:47 #178

Cyberguys	Thanks. I have to say you guys have a great product AND great service - WOW! Cyberguys
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Re:help>contents error 06 May 2008 17:34 #181

mattholbrook	Try downloading the new version of Logicity 1.6.0004 and this will fix the problem. Thanks! Matt
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Re:help>contents error 09 May 2008 07:29 #186

Cyberguys	I installed the new version ( had to unisnstall the old one first ). Help seems to work OK now - HOWEVER - on the old version I was able to use %CURRENT_DATE%.pdf for the file name when saving a report and it would use the variable in the name - now it doesn't use the variable - the file is saved as %CURRENT_DATE%.pdf Thanks, Cyberguys
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Re:help>contents error in 1.6.0004 25 Jun 2008 04:00 #213

dwb@connexsoftware.com	I still have this problem at 1.6.0004 (downloaded yesterday) and 1.6.0003 Attachments: ...Bug.jpg (0KB)
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Re:help>contents error in 1.6.0004 25 Jun 2008 16:53 #214

aellis	Are you getting that error when you attempt to view the Help in Solution Builder or is this related to the %CURRENT_DATE% variable? For the %CURRENT_DATE% variable, you will need to have a Logicity Pro key installed for that to function. We had an older release out there where that was mistakenly enabled in the free version.
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Re:help>contents error in 1.6.0004 25 Jun 2008 23:54 #215

dwb@connexsoftware.com

Yes, when I click "Contents" under the Help menu with our without an RDD loaded. Nothing to do with variable substitution.

This happens on 1.6.3021.30666 (Vista SP1 and XP SP2) and 1.6.3001.25776 (Windows Server 2003). Works on 1.6.3047.37036 (Windows Server 2003).

Obviously not a big deal, but customers wonder.

Can you say a word about the structure of the version number and how it relates to the download file number?

Thanks!

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