Strange, the support page has a big banner on it saying Pro customers no longer get free support as of December 2016:
From the support page here:
www.logicitysuite.com/logicity-pro/support.html
"As of December 1, 2016, we are no longer including any free support for Logicity Professional users. We are pleased to offer paid priority support incidents to our professional users."
I reading that to mean I'm welcome to spend greater than the price of the software to call and ask a question about my use case for the software.
In any case, the software is registered. The issue is still present on scheduled runs of the RRD. If I run it from Solution Builder the Runtime variables show up in the filename.