TOPIC: Missing Data

Missing Data 30 Jul 2012 22:40 #1055

  • Flowprod
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We have a report when run in Crystal all of the data is displayed, but when run in Logicity some of the data is missing. The report is a sales report by salesperson. The missing data seems to happen at page breaks, but does not happen all of the time. Detail lines for the salesperson are missing but the total for the salesperson is correct.

For example in Crystal it may show:
invoice 10.00
invoice 11.00
<page break>
invoice 12.00
invoice 13.00
total 46.00

But in Logicity is would show:
invoice 10.00
<page break>
invoice 13.00
total 46.00


Has anybody else experienced this issue?

Thanks.
Jim.
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Re:Missing Data 09 Aug 2012 22:43 #1063

  • Flowprod
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It was suggested that we upgrade in another poast. I upgraded to 1.7.3.0 and I am still experiencing missing data at some page breaks.

Also, in my example above it is showing invoice detail records followed by totals. The report in question actually suppresses the detail records and reports group totals. So the example should have been written as follows:

For example in Crystal it may show:
g1-1 10.00
g1-2 11.00
<page break>
g1-3 12.00
g1-4 13.00
g1 total 46.00

But in Logicity is would show:
g1-1 10.00
<page break>
g1-4 13.00
g1 total 46.00



Any other ideas?
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Re:Missing Data 10 Aug 2012 14:53 #1068

  • aellis
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Per the other thread, I think trying to optimize for No Printer might be a good starting point. Beyond that, do you have any suppression formula on those group footers where you are printing the details?
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Re:Missing Data 10 Aug 2012 20:46 #1069

  • Flowprod
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Unfortunately, the “No Printer” option was already selected. None of the group footers are using suppression formulas. I am comparing the same report when run using Crystal to when it is run using Logicity.

Thank you for your help.
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