TOPIC: Issues with loading images

Issues with loading images 01 Dec 2021 23:45 #13577

  • jvooris
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We recently upgraded some of our computers with newer models with Windows 10 Enterprise and after the upgrade, we found that our report files that pull images will display all other information correctly but will not display the image with the report. The report file works on the older machines but for some reason, the image doesn't display on the newer machines. We are using the lite version. The images are .jpg files.

We tried removing and reinstalling the Logicity Viewer software. We have tried removing and reinstalling our ODBC drivers, and all of our attempts haven't been successful.

Any assistance would be greatly appreciated.
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Issues with loading images 02 Dec 2021 16:05 #13580

  • KCrane
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Are you using the latest version 1.9.0004? If not, try installing the latest version from here: www.logicitysuite.com/logicity19.

And take note of this topic: www.logicitysuite.com/forum/technical/17...chnical-support.html that may help with the install.
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Issues with loading images 02 Dec 2021 16:11 #13581

  • jvooris
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Yes, we uninstalled the software and reinstalled the most recent version, and still no images.
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Issues with loading images 02 Dec 2021 16:26 #13582

  • KCrane
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Are the images linked or embedded?

Do the images show when the report is run via Crystal Reports?

If so, does the same workstation with Crystal Reports also have Logicity where report then fails?
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