TOPIC: Report scheduled everyday not running every day

Report scheduled everyday not running every day 04 Feb 2014 15:03 #1513

  • mcanady
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I have an .rdd scheduled to run and email 3 Crystal reports everyday on the week per the Windows Task Scheduler. All three reports are emailed perfectly Monday throught Friday. On Saturday, only one of the 3 reports (in the same .rdd) are emailed out. None are emailed out on Sunday. The Windows task scheduler shows the same 7 steps were successful just like any weekday. Any ideas on why this could be happening.
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Report scheduled everyday not running every day 21 Feb 2014 11:25 #1518

  • AWhewell1984
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First thought would be that there are no records created on the days you aren't getting the reports produced on. On the Actions tab of Solution Builder, there is an option to suppress the report if there are no records. If that is ticked, the email doesn't go.

If you untick it, a blank report will be sent.

I'm sure there are other things that may be wrong but as a simple first check, good place to start.

Thanks,

Andrew
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