TOPIC: Inline HTML: Error: Could not find file.

Inline HTML: Error: Could not find file. 09 Dec 2014 18:40 #1744

  • RonMoses
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Any thoughts on why this might still be happening in the latest release? I have a number of reports getting ready to ship in the next few days that are going to fail.
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Inline HTML: Error: Could not find file. 09 Dec 2014 18:41 #1745

  • bellis
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Are you able to find the file that it is looking for?
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Inline HTML: Error: Could not find file. 09 Dec 2014 18:43 #1746

  • RonMoses
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It's there, but it's an htm file. The message says it's looking for html.
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Inline HTML: Error: Could not find file. 09 Dec 2014 18:54 #1747

  • RonMoses
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Just to make sure I'd covered all my bases, I did a full uninstall of Logicity, re-downloaded the version linked in this thread, and re-installed. Same results. I noticed it didn't make me re-enter my license, so there may be files that didn't get deleted during the uninstall. I have no idea where I'd find those.
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Inline HTML: Error: Could not find file. 15 Dec 2014 13:30 #1754

  • RonMoses
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I guess I'll have to change these over to some other format.
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Inline HTML: Error: Could not find file. 15 Dec 2014 14:25 #1755

  • bellis
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Hey Ron,

Are you a pro user? The difference is that I can put in a support ticket if you are a paid account, otherwise it's in our bug tracking system. It has a high priority, but for paid accounts I can get it immediately assigned.

Thanks!
Brian
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Inline HTML: Error: Could not find file. 15 Dec 2014 14:34 #1756

  • RonMoses
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I am a pro user. Do you need my serial number?
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Inline HTML: Error: Could not find file. 15 Dec 2014 14:35 #1757

  • bellis
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Great! What company is it filed under? I should be able to find it from that.
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Inline HTML: Error: Could not find file. 15 Dec 2014 14:41 #1758

  • RonMoses
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LOGICITY VERSION=Logicity Professional Version 1.8
COMPANY NAME=Catholic Medical Center

Thanks!
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Inline HTML: Error: Could not find file. 26 Jan 2015 19:16 #1780

  • RonMoses
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I'd still be very interested in a fix for this issue if anyone's still reading this topic.
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