TOPIC: Failed to open the connection

Failed to open the connection 29 Jul 2016 21:07 #2345

  • pmorrison
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Just install software, had no issues. When opening a crystal report the program opens, I enter parameters and get the message "Failed to open the connection. During the install I didn't see a configuration to define a connection to the database. The reports have been wriiten against a sql database and run if you have a full version of crystal installed on your PC.
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Failed to open the connection 01 Aug 2016 15:21 #2350

  • mholbrook
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Hi,

Do the reports connect to the database via ODBC or OLE? If it is ODBC please ensure you have a odbc that exactly matches the DSN name in the Crystal Report (you will need a full version to open Crystal and look). Also, if you do have an odbc setup and a copy of Crystal Reports please do a database setup location in a full version of CR sometimes this clears up the issues. A set location is generally where we have people start if they are having trouble connecting to the database. Thanks!

Matt
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