Hi All,
I am having an issue when I, my coworkers, or my end users try to open a Logicity Solution (RRD) file that runs an encrypted Crystal Reports (ERT) file that uses dynamic parameters. When opening the RRD file, the Logicity viewer spins for about 8 minutes before showing the parameter prompts window. After that point, I am able to select my parameters and run the report without any further issues. The report runs correctly, but 8 minutes to load is understandably unacceptable to the end users.
If I change those parameters to static, the report only takes a few seconds to open and display the parameters prompt window. Also, when I run the RPT file in Crystal Reports or the ERT file in Logicity, the parameters prompt window with dynamic parameters takes about 30 seconds to appear, which is longer than I'd like but certainly acceptable. The 8 minute load time issue only appears when the report is run as a RRD file with dynamic parameters.
I tested the report in both Logicity 1.6 Pro and 1.8 Free. Both have this issue.
Any thoughts would be very much appreciated. We are at a loss as to how this issue could be happening, especially since other people seem to be using Logicity with dynamic parameters with no such issues. Can someone at least point us in the right direction or give us a clue on how to solve this? Thanks!