Hello, I am getting an error message when opening up a report on one computer in particular. It is running XP.

When I open a report, the page has a big red X through it and the error text is below. Click Continue, refresh report, log in and I'm presented with the parameters as I should be. I select some parameters and I'm presented with the same error...at least I think it's the same error. Can anyone help? I do believe we have the ODBC connection set up right on this pc.

Fiona

************** Exception Text **************
System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
at System.Drawing.Imaging.Metafile..ctor(IntPtr referenceHdc, Rectangle frameRect, MetafileFrameUnit frameUnit, EmfType type, String desc)
at System.Drawing.Imaging.Metafile..ctor(IntPtr referenceHdc, Rectangle frameRect, MetafileFrameUnit frameUnit, EmfType type)
at CrystalDecisions.Windows.Forms.PageControl.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at CrystalDecisions.Windows.Forms.PageControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll

---

Logicity Desktop
Assembly Version: 1.6.3182.30591
Win32 Version: 1.6.0.0
CodeBase: file:///C:/Program%20Files/Logicity/Logicity%20Desktop.exe

---

Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll

---

System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll

---

System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

---

System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

---

System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll

---

Logicity.Common
Assembly Version: 1.6.0.0
Win32 Version: 1.6.0.0
CodeBase: file:///C:/Program%20Files/Logicity/Logicity.Common.DLL

---

CrystalDecisions.CrystalReports.Engine
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll

---

CrystalDecisions.Shared
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll

---

CrystalDecisions.ReportAppServer.CommLayer
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll

---

System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

---

System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll

---

CrystalDecisions.ReportAppServer.ClientDoc
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll

---

System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll

---

CrystalDecisions.ReportAppServer.DataSetConversion
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll

---

CrystalDecisions.ReportAppServer.DataDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll

---

CrystalDecisions.ReportAppServer.Controllers
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll

---

CrystalDecisions.ReportAppServer.CubeDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll

---

CrystalDecisions.ReportAppServer.ReportDefModel
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll

---

BusinessObjects.Licensing.KeycodeDecoder
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.0.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll

---

System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll

---

CrystalDecisions.Windows.Forms
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll

---

CrystalDecisions.ReportSource
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll

---

System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

---

CrystalDecisions.Enterprise.InfoStore
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.0.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.InfoStore/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.InfoStore.dll

---

CrystalDecisions.Enterprise.Framework
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.0.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.Framework/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Framework.dll

---

CrystalDecisions.Enterprise.Viewing.ReportSource
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.Enterprise.Viewing.ReportSource/12.0.1100.0__692fbea5521e1304/CrystalDecisions.Enterprise.Viewing.ReportSource.dll

---

CrystalDecisions.Web
Assembly Version: 12.0.2000.0
Win32 Version: 12.0.2000.840
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Web/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Web.dll

---

CrystalDecisions.ReportAppServer.XmlSerialize
Assembly Version: 12.0.1100.0
Win32 Version: 12.0.1100.840
CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.XmlSerialize/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.XmlSerialize.dll

---

Hi Fiona,

Hmm that is a pretty generic object for the error to occur in.

Do you know what version of .Net you have installed?

Thanks!
Brian

It's currently 2.0, but I believe we tried other versions as well, with the same result.

Hi Fiona,

If you are running the latest build of Logicity, you may want to upgrade your .net to 3.5.

Thanks!
Brian