I have created a Crystal Report which summarizes data using pie charts. I have formatted these graphs to show the value for each slice on the graph and the percent each slice represents in the legend.
When the report is refreshed, the labels on the slices are no longer the value but instead, the entity each slice represents is displayed. In addition, the title I input for each pie chart changes.
For example, one pie chart shows the proportion of calls which were categorized as emergency priority, high, medium, low priority, etc. On the graph, the value of emergency work orders is 1059 calls, 1648 medium, 996 high, 1365 low... When I refresh this report, the slice labels no longer show how many calls were taken at each priority level but instead label each slice as "emergency", "high", "medium", "low"...
This pie chart is titled "Call Priorities" but on refresh, is titled "CallID/Priority" (the field names).
Any insights on why this is and how to remedy this situation?
Thanks!