TOPIC: Error when running reports

Error when running reports 02 Oct 2019 22:27 #6737

  • stuart.brick@franesse.ca
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I know that others have posted issues with conflicts between logicity runtime version of crystal and the version of crystal in SAP. I am using logicity 1.9 and am using SAP version 9 with Boyum B1UP version 2019 which requires the newer version of cr runtime.

When I install the cr runtime from logicity it works fine but I get errors in SAP which cannot load the application.



Do you have a solution?

Thanks
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Error when running reports 03 Oct 2019 20:27 #6739

  • KCrane
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Would you happen to know the version of the SAP Crystal Reports Runtime used by the SAP version 9?
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Error when running reports 03 Oct 2019 20:31 #6740

  • stuart.brick@franesse.ca
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13.0.16 is the cr runtime version
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Error when running reports 03 Oct 2019 20:39 #6741

  • KCrane
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Error when running reports 03 Oct 2019 20:43 #6742

  • stuart.brick@franesse.ca
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I am licensed for version 9 and using pro. When I tried to download version 8 it did not allow my license to be used
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Error when running reports 03 Oct 2019 21:10 #6743

  • KCrane
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Try running the SAP application with Logicity version 8 installed. If successful, we can issue a license for version 8.
You may also want to review the following regarding re-installing Logicity: www.logicitysuite.com/forum/technical/17...chnical-support.html
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