TOPIC: Citrix "Load Report Failed" error message

Citrix "Load Report Failed" error message 18 Mar 2009 21:02 #411

  • mattholbrook
  • mattholbrook's Avatar
If you are installing Logicity on a machine with Citrix on any drive other than the C drive you will get a "Load Report Failed" error message. Follow these steps to fix (you should make a backup of these files first):

1. In the Registry Editor go to :
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Report Application Server\InprocServer\LocalConnectionMgr

2. Right-click the 'ConnectionDirectoryPath' string value, then click 'Modify'.

3. In the 'Value data' text box, change "c:\" to the drive letter where the following directory exists(usually M) \Program Files\Common Files\Crystal Decisions\2.5\bin and then Click 'OK'.

4. Right-click the 'LocalConnectionMgr' subkey, click 'New' then click 'String Value'.

5. Name this String Value "ReportDirectoryPath".

6. Right-click the 'ReportDirectoryPath' string value and click 'Modify'.

7. In the 'Value data' text box, type the same drive letter as you typed in step 3.
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